No Audio/Session suddenly stops.

If you have read and have not found a solution in our knowledge base, kindly submit a ticket.

Ensuring the highest quality of our recordings is our priority, but occasionally, external factors may affect playback. Don't worry! Here are some helpful tips to troubleshoot:


1. Try a different device or browser: Certain browser extensions or device settings can inadvertently interfere with audio playback. Switching to an alternative device or browser often resolves this issue.


2. Ensure a stable internet connection: To prevent interruptions, ensure that your internet connection is stable and functioning properly.


Implementing these tips should greatly improve your listening experience. If you continue to encounter issues, please don't hesitate to reach out to us for further assistance.


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